Simplified, Self-directed User Journey

21C@JC reimagines the synergies between Online and Offline interactions, extending the features of physical ICYSCs onto the virtual platform as an incentive for youth. Users can complete their equipment and event reservations online via TO_MO, the scan respective QR codes upon arriving at the centre to verify their booking, streamlining their user journey and encouraging youth agency. The QR codes can also be used to reveal user patterns and tendancies, providing data insight for centres to make more informed decisions towards programme and service planning.

(*∀*) (శωశ) (*´∀`)~ σ`∀´)σ (〃∀〃) (^_っ^) (｡◕∀◕｡) ヽ(✿▽ﾟ)ノ (*´∀`)ﾉﾟ(✪ω✪) (∂ω∂) ─=≡Σ((( つ•̀ω•́)つ (๑´ڡ`๑) (❛◡❛✿) (灬ºωº灬) (￣▽￣)/ (*∀*) (శωశ) (*´∀`)~ σ`∀´)σ (〃∀〃) (^_っ^) (｡◕∀◕｡) ヽ(✿▽ﾟ)ノ (*´∀`)ﾉﾟ(✪ω✪) (∂ω∂) ─=≡Σ((( つ•̀ω•́)つ (๑´ڡ`๑) (❛◡❛✿) (灬ºωº灬) (￣▽￣)/ (*∀*) (శωశ) (*´∀`)~ σ`∀´)σ (〃∀〃) (^_っ^) (｡◕∀◕｡) ヽ(✿▽ﾟ)ノ (*´∀`)ﾉﾟ(✪ω✪) (∂ω∂) ─=≡Σ((( つ•̀ω•́)つ (๑´ڡ`๑) (❛◡❛✿) (灬ºωº灬) (￣▽￣)/

Reward Programme

TO_MO introduces a reward programme for youth to earn points through their daily use of the online platform and participation in offline activities. The accumulated points can then be exchanged for different prizes. This new interactive model achieves a seamless integration of the virtual and physical spaces, allowing for youth to transform from passive participants to active contributors, and shape a co-created space that truly belongs to youth.

積分兌換機制